Choose a dedicated loan specialist who will find the right loan for you, help you save, and guide you every step of the way.
Take the first step with our simple online form that lets you apply for a loan anytime, from any device.
Let’s talk when it works for you.
Mon - Fri: 5 a.m. - 6 p.m. PT
Sat: 7 a.m. - 1 p.m. PT
Sun: 6 a.m. - 12 p.m. PT
Give us a call, and please be sure to have your loan number handy.
Mon - Fri: 5 a.m. - 6 p.m. PT
Simply log in to pick up where you left off and complete the online loan application you already started.
Having difficulty making payments? If so,
please call us at 866.545.9070
Log in to your online account to make a one-time payment or set up AutoPay.
Download the Pennymac mobile app on your smartphone for ultimate convenience.
Send a check and include your loan number.
PennyMac Loan Services, LLC
P.O. Box 30597
Los Angeles, CA 90030-0597
Use our automated phone system to make a payment anytime, 24/7.
Speak with customer service.
Mon - Fri: 5 a.m. – 6 p.m. PT
Sat: 7 a.m. – 11 a.m. PT
Send a check by express mail and include your loan number.
Pennymac Loan Services
Attn: Lockbox Operations POB 30597
20500 Belshaw Ave.
Carson, CA 90746
Note: Fees may apply for debit card payment processing.
Log in to your online account to securely access chat or the Message Center for fast answers.
Please be sure to have your loan number handy.
Mon - Fri: 5 a.m. – 6 p.m. PT
Sat: 7 a.m. – 11 a.m. PT
Submit new, updated or renewal insurance documents:
PennyMac Loan Services, LLC
PO Box 6618
Springfield, OH 45501-6618
Speak with a representative: 866.318.0208
Send us your comments or questions.
PennyMac Loan Services, LLC
Attention: Correspondence Unit
PO Box 514387
Los Angeles, CA 90051-4387
Note: Please send notice of error and information requests to the following address nearest to you.
PLEASE DO NOT SEND PAYMENTS TO THESE ADDRESSES. (See "Loan payments" section above for payment address.)
3043 Townsgate Rd, Suite 200
Westlake Village, CA 91361
6840 Carothers Parkway
Suite 500
Franklin, Tennessee 37067 (615) 761-9480
2201 W. Plano Parkway
Suites 150 and 300
Plano, Texas 75075 (817) 494-0240
500 Ala Moana Blvd
Suite 460
Honolulu, Hawaii 96813 (808) 441-4930
3013 Douglas Blvd
Suite 250
Roseville, California 95661 (916) 245-1515
6101 Condor Drive
Suite 200
Moorpark, California 93021 (866) 545-9070
10550 West Charleston Blvd
Suite A
Las Vegas, Nevada 89135 (702) 659-7520
251 South Lake Avenue
Sixth Floor
Pasadena, California 91101 (626) 657-0800
9009 Corporate Lake Dr.
Suites 100 and 320
Tampa, FL 33634 (813) 498-0886
3201 E. Elwood Street
Suite 100
Phoenix, Arizona 85034 (623) 250-2299
Pennymac Correspondent Group specializes in the acquisition of newly originated U.S. residential home loans from independent mortgage bankers, banks and credit unions.
Pennymac TPO is committed to the wholesale channel, supporting Broker and Non-Delegated Correspondent Partners through our long-standing industry expertise and resources.
Equal Housing Opportunity © 2024 PennyMac Loan Services, LLC,
3043 Townsgate Rd, Suite 200, Westlake Village, CA 91361, 818-224-7442.
NMLS ID # 35953. For licensing information, go to: www.nmlsconsumeraccess.org.
Trade/service marks are the property of PennyMac Loan Services, LLC and/or its subsidiaries or affiliates.
Arizona Mortgage Banker License # 0911088. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Colorado office: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111, (877) 215-2552. Massachusetts Mortgage Lender License # MC35953. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Department of Financial Services. North Carolina Permit No. 119504607, 119505929, 119506567, 119506570, 119507419. Rhode Island Licensed Lender # 20092600LL, Loan Broker, and Third Party Loan Servicer. Texas office: 2201 W. Plano Parkway, Suites 150 and 300, Plano, TX 75075. For more information, review Pennymac's state licenses and important notices. Co-op loans not available. Some products may not be available in all states. Information, rates and pricing are subject to change without prior notice at the sole discretion of PennyMac Loan Services, LLC. All loan programs subject to borrowers meeting appropriate underwriting conditions. This is not a commitment to lend. Other restrictions apply. (09-2024)
This website may include combined information from PennyMac Financial Services, Inc. ("PFSI") and PennyMac Mortgage Investment Trust ("PMT") collectively Pennymac.
